Elite Linguists C.I.C.

Working together to raise standards


NHS Scotland National Standards for Interpreting Project

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Elite Linguists has been commissioned by NHS Health Scotland to undertake a short-term project (September 2010 - March 2011) to develop national standards for interpreting (including telephone, face-to-face and British Sign Language) for NHS Scotland. 

The purpose is to ensure service users who have difficulties communicating in English can receive the best care available through having interpreting services that is cost-effective and consistently of high quality. This piece of work fits very well with Elite Linguists’s aim of raising standards in public service interpreting nationally across Scotland and we treasure the opportunity to be part of this project.

We are holding a series of consultations with key stakeholders as part of the process. The key stakeholder groups are NHS Boards, interpreting service providers, and interpreters. We have engaged with a total of 16 health boards, 13 interpreting service providers in the public, private and third sectors and 65 working interpreters.  Heriot Watt University, CILT and SASLI have also contributed to the project.

NHS Health Scotland is holding a conference on 4th November 2010 where one of the workshops is about the national standards, providing a further opportunity to discuss the key issues emerged from the consultation.